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Please
be prepared to give the operator the following infomation when dialing
911.
Calling 911 from home:
When you dial 911 the
operator will automatically be given the location you are calling from
as well as the phone number. You will have to verify this information
for the 911 operator, however. Be prepared to give the 911 operator the
following specific information:
The location/address where help is needed.
The phone number you are calling
from.
Describe the problem and
indicate if it has just happened or is still in progress.
Give your name and any information on who is involved.
Answer all other questions as quickly and accurately as possible.
Follow all of the directions given to you by the 911 operator.
Stay on the phone as long as it is safe to do so.
Calling 911 from a cellular phone:
If you place a 911 call from a
cellular phone, the operator WILL NOT know the location you are calling
from nor the phone number. When calling 911 from a cellular phone while
driving, pull out of traffic in a safe location and be prepared to give
the 911 operator the same information you would when calling from home.
NOTE: If you cannot reach 911 from your cellular phone, hang up and
dial *HP if you are in the State of Alabama.
Calling
911 from work:
If you are at work and you need to place a call to 911, remember to
dial any necessary prefixes to get an outside line first. The 911
operator will automatically be given the location of your workplace but
not necessarily to exact location that you are calling from. If
possible, send someone to meet the emergency personnel who are
responding so that they can be directed to the exact location. When
calling 911 from your workplace, you need to be prepared to give the
911 operator the same information you would when calling from home.
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•
Dial 911
• Required
Info.
• Preparedness
• Get Informed
• Make A
Plan
• Prepare A Kit
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